![]() Malicious activity appears to be fully contained at this time, and there is currently no evidence that the bad actor was able to breach or compromise our Our investigation is still ongoing, but the Learning of the malicious activity, we were able to trace the source of the malicious activity and stop it. We promptly commenced an investigation with external cybersecurity experts and within a day of Programming Interface (“API”) without authorization. ![]() (the “Company,” “we,” or “our”) identified that a bad actor was obtaining data through a single Application No fibbing with telling the government & investors - you'll get in big trouble. This is the 8-K filing for investors and Securities and Exchange Commission regarding the breach. r/tmoemployees: The sub for employees only Slow Data Speeds? - Read this to learn before you post! Spectrum Gateway - /u/sgteq powered T-Mobile spectrum information T-Mobile for Business issues: Reach out to Mike KatzĬare EVP: Callie Field Neville Ray /u/NevilleRayTmobile.T-Mobile's T-Force is the place to start: Tell us where you live (when necessary), and what model device you are using. Please see the new reddit layout for details on these rules (listed in the sidebar). ![]() General speedtests go in the Monday Megathreads Though many T-Mobile employees post here, these views are their own and do not represent the views of T-Mobile. This sub is not moderated by T-Mobile, but many employees post here regularly. If you want to further protect your confidential details from the hackers, you can visit this link to browse over important tips in case your information is lost or robbed.The Un-official subreddit of the Un-carrier Please check out our FAQ and rules before posting! - Received a SMS about Account Security? If you think that you account is stolen by a hacker, you can check this guide for you to get started. Related Article: T-Mobile Subscribers Can Now Link Their Phone Numbers With Alexa For Hands-Free Calling, Texting What should you do if your information is stolen?ĩto5Mac reports that as a customer, you should change your existing PIN and take note of all your account information ahead of the incident.Īs for the identity theft cases, the FTC is always there to back you up if you need help in recovering your account. While it's assumed that personal details were exposed during the attack, the company highlighted that no finances or customer information were at risk at that time. To avoid identity theft, T-Mobile pre-emptively closed its systems for 24 hours as part of the mitigation process. The widespread hack reportedly compromised some data from 37 million subscribers. ![]() The data breach took place after the company was declared to be the fastest 5G and 4G LTE provider at the Ookla Speedtest Global Index. This was the first intrusion that hit the company. The company cited that a "bad actor" was responsible for accessing the customer data from the database, per Tech Times. Previous T-Mobile Security Breachīack in January 2023, the mobile communications firm took notice that it suffered from a new security breach. T-Mobile apologized to the users and promised to continuously make enhancements when it comes to data security. For its part, the company said that it will continue to improve its security to prevent this event in the future. T-Mobile acknowledged the fact that it did not manage to safeguard the customer's information against unwanted outside access. This way, the hackers won't be able to switch and take advantage of the SIM cards. Once T-Mobile uncovered the data breach that happened two months ago, the company immediately reset their accounts. "The information obtained for each customer varied but may have included full name, contact information, account number and associated phone numbers, T-Mobile account PIN, social security number, government ID, date of birth, balance due, internal codes that T-Mobile uses to service customer accounts (for example, rate plan and feature codes), and the number of lines," the company detailed in a letter sent to the affected users.
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